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Deactivate (stop) a text conversation

  • You can deactivate a text conversation with a candidate if you no longer want to interact with them via text.
  • The Deactivate button is only displayed if:
    • At least one text message has been sent or received
    • The conversation has not been deactivated already
    • The candidate has not opted out of receiving further text messages
  1. From the header, toggle the search box to Candidates.
  2. Enter a candidate's name and press Enter.

    The Resumes page opens.

  3. In the data grid, click the candidate's name.

    The Candidate profile opens.

  4. Click the Conversations tab.
  5. Click Deactivate.