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Translate email sets

The Manage Email Sets screen allows for the translation of emails. Translated emails are sent based on a user’s language settings. If a user’s preferred website language setting is not configured, the "Base Emails" are sent.

Follow these steps to access the email sets to provide translations.

  1. From the Navigation bar under Site, choose Manage Email Sets.
  2. The Manage Email Sets page displays. Use the Language drop-down field at the top of the page to select the language. This is the language the translation is to be provided in. Only supported languages are available for selection.
  3. Use the drop-down fields at the top of the page to filter by module/set type.
  4. Click the Edit Emails link next to the email set to translate.

  5. Click the Translate link under the Actions column of the email you want to provide a translation for.

  6. The Translate Email screen displays. Information about the email is presented at the top of the page including the Base Language, Base Subject and email body content.
  7. Use the Language drop-down field to select the language. This is the language the translation is to be provided in. Only supported languages are available for selection.
  8. Provide translated content for the subject and email body. The email body content is entered into the WYSIWYG’s text editor.

  9. After providing the translated content and updating the format using the editor, click Save and Close. For additional information on using the WYSIWYG editor, please refer to Section A-2, Using the WYSIWYG Editor.
  10. Click Finished to return to the Manage Email Sets screen.