FAQ: What are a few ways to use SilkRoad Learning?

There are many ways to use SilkRoad Learning. Not everyone uses every aspect of the application to its fullest extent. Below are examples of how many clients commonly use SilkRoad Learning features.

• Qualifications (Mandatory pushed training)
  • Used to ensure compliance for company policies and procedures. (such as sexual harassment, international trade and shipping regulations, privacy policies, manager training, new hire onboarding and training)
  • Used in the medical field to ensure regulatory licensing is current and up to date (example: nursing)
  • Used in government organizations for a collection of both items above
• Training Catalog (elective training)

  

  On the Training Catalog Item Properties page, you can create a training catalog item or modify an existing one.

  Fields

  Product Code: Type the product code. This code is displayed in the catalog and can be used to search for courses.

  Product Type: Select one of the following:

  • eCourse
  • Training Activity
  • Bundle

  The selection you make controls the remaining fields on this page.

  Note: A bundle is a collection of training catalog items (eCourses only) that can be displayed in a catalog as a group of courses.

  Product: For the eCourse or training activity, click to search for and select one.

  Name: Type the name for the training catalog item. If you are creating a specific language catalog item, type the name in the appropriate language specific field. Your site may be configured for the languages you need to publish.

  Note: Name field is optional. Leave the Name field blank if you want to display the Catalog Name as the name of the linked product.

  Description: Type a description. If you are creating for a specific language, type the description in that language field.

  Active: Select this check box to make the item appear in the catalog. Otherwise, leave unchecked.

  Bundle Access Only: For eCourses, select this check box if the item is part of a bundle only.

  Exemptions: For bundles, type the number of courses before a student needs approval. This setting is only available for eCourse type training catalog items. Catalog items with bundle access only set on do not appear in the eCourse section of the catalog.

  Note: Exemption settings provide a way to automatically approve student enrollment in the bundle up to the exemption limit.

  Membership Access Only: Check this box if you plan to publish this catalog item to a defined membership. The Memberships box opens. Select the members who will have access.

  Show Training Event Vendor Cancellation Policy: For training activities, select the check box to activate.

  Syllabus Note: Type notes for the syllabus. They appear in the course description when launched from the Training Catalog or Training Calendar for the user.

  Administrator Name: Type the name of the course administrator.

  Administrator Email: Type the email of the course administrator.

  Languages: To assign languages, click a language or languages from the Available list and use the arrow buttons to move them to the Assigned list.

  Categories: To assign categories, click a category or categories from the Available list and use the arrow buttons to move them to the Assigned list.

  • Making training available to improve skill-set and technical knowledge
  • Learn Microsoft Office applications, Excel, Word, PowerPoint
• Notifications
  • This is one of the more heavily used pieces of SilkRoad Learningthat runs with very little need to manage once it has been setup
  • The delivery of notifications to invite users to in-class training and update their Outlook calendars
  • Remind users of pending certification and re-certification due dates
• Reporting

  Report Logo: To link a company logo to SilkRoad Learning reports, click to search for and upload a logo from the Media/Asset Bank. For best results, the recommended image format and size is a jpeg file that is 165 pixels X 65 pixels.

  Report Title Text - Level 3 Text: Select each of these report levels to set their respective colors.

  View Sample: Click this button to view a sample of how the report will look.

  Reset Defaults: Click this button to reset the custom report settings back to the original defaults.

  • Running reports is another essential and heavily used aspect of SilkRoad Learning
  • The array and number of System Reports that are available by default
  • Running reports is something completed on a daily basis for most if not all of SilkRoad Learning clients
• eCom

  eCommerce settings allow for customized transactions through the eCommerce section of SilkRoad Learning. (See the eBusiness Management Guide for detailed information on each setting.)

  • Used to sell and provide training externally
• Learning Centers.
  • The ability to set up separate Student Portals to target a specific audience. Use separate branding terms, colors, and logos.
  • Useful for training external contractors and also used with eCom
  • All the training is managed in the same admin portal and database, but you have the look and feel of a completely different training site