Purge User

Purge User functionality lets administrators remove user personal data from the system. This functionality is in response to European Union (EU) General Data Protection Regulation (GDPR) "right to be forgotten" requirement. That requirement gives individuals power to request the removal of their personal data when there is no compelling justification for its continued processing by a company.

Once purged, a user's data CANNOT be recovered. It's gone.

Data that is removed

Purging removes a user's personal information such as:

• Contact information (name, address, title and all contact details)
• Employment information (job, position, location, etc.)
• Course record data (completion, progress and enrollment records)
• Import and audit data (import audits, notifications audits, activity audit data)

Data that is kept

The system maintains some information for audit purposes (user ID, number of records purged, administrator who purged the data, and purge date). None of this audit data identifies a user in a meaningful way.