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Run an Assignee Promptness Report

  1. From the navigation bar, click Reports>Assignee Promptness.

    The Assignee Promptness Report page opens.

  2. Select a specific event or leave the all default to report on all events.

    Tip: If you select a specific event, you can also filter by category.

  3. Select an event status.
  4. Select a date type.
  5. Select a From and To date range.
  6. Select who to include: teams, people, and benefiters.
  7. (If applicable) If you selected a specific event, select categories.
  8. Click Search.

    Results are shown in the Results list.

  9. (If applicable) Click a result link to drill-down into details (Assignee Promptness Detail Report).