Download an Assignee Promptness Report

1. From the navigation bar, click Reports>Assignee Promptness.

   The Assignee Promptness Report page opens.

2. Select a specific event or leave the all default to report on all events.

   Tip: If you select a specific event, you can also filter by category.

3. Select an event status.
4. Select a date type.
5. Select a From and To date range.
6. Select who to include: teams, people, and benefiters.
7. (If applicable) If you selected a specific event, select categories.
8. Click Search.

   Results are shown in the Results list.

9. Click Download and select an output file format:
   • XML: Results are generated in an xml file available to view or save.
   • Excel: Results are generated and Microsoft Excel is launched to open or save.
   • PDF: Results are generated in a pdf file available to view or save.