Content management > Manage password configuration > Account locking

Account locking

A user’s account can be locked in one of two ways. A Client Administrator can manually lock a user’s account or a user’s account is automatically locked if the specified number of failed login attempts is made.

• When an account is manually locked, a message is displayed on the login screen stating that the account has been locked by the administrator. When an account is manually locked by an administrator, it will not automatically unlock after the specified amount of time. The administrator must unlock the account from the Manage Passwords screen.
• If the account is locked due to failed login attempts, the user is informed to wait the specified amount of time to retry login or contact his/her administrator.
• By default, account locking is disabled. To enable this functionality, place a check mark in the check box.
• The default number of login attempts is 3, with a range of 3 to 12.
• The default amount of time before a user’s account is automatically unlocked is 120 minutes, with a range 10 to 120.

The Locked column and Lock/Unlock Selected actions on the Manage Passwords screen are ONLY visible if the Login Attempts and Account Locking is enabled.

In addition, disabling the Login Attempts and Account Locking automatically unlocks any account previously locked.