Notification

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Bulk Upload Manager Email Address

The e-mail address that is inserted into notifications for the BULK_UPLOAD_MANAGER_EMAIL token. Should be a client user or distribution list of whom to inform when an upload is delivered to the application.

Default Warning Days

Set the default number of calendar days before the due date that a task enters the warning status.

Default value: 2

Enable Notifications Emails

Control whether email notification emails are sent.

Default value: On

From Name For Notifications

The display text used in the From field in e-mail notifications.

From Address For Notifications

The from address for e-mail notifications.
Tip: Do not change the default except for the Chinese data center. In this case, enter redcarpetmailer@silkroad.cn

Default value: redcarpetmailer@silkroad.com

External Auth Login Information

This setting allows you to specify the instructions for external login information. Users who use SSO for their authentication cannot use the account information provided by this application. Therefore when their account is created, you can provide these users with instructions about how to log in.

Default value: Follow the Click here to log in using your network id link on the Login page to be directed to our corporate authentication system where you will use your corporate network credentials.

Include Password In Login Info Token

Set to True to include the manual or auto-generated password in the LOGIN_INFORMATION token or set to False to include the password only if auto-generated.

In other words, when creating a user and specifying a password, you may not want that password sent to the user via email notification because there is another method to inform them. However, when a password is auto-generated, the only method to receive that password is for it to be included in the Welcome notification. This setting allows you to determine if manually entered passwords are to be sent to users in the same manner as auto-generated passwords.

Default value: False

Send Repeat Overdue Notifications

Set to True if you want task warning messages sent every day a task is in the overdue state. Set to False to send only one warning message when a task enters overdue state.

Default value: False

Send Repeat Warning Notifications

Set to True if you want task warning messages sent every day a task is in the warning state. Set to False to send only one warning message when a task enters warning state.

Default value: False

Send Notifications When notes are added

The default value for the check box under note fields on whether a notification gets sent out when a note is added.

Default value: True

Support Email address

The e-mail address entered here is inserted into notifications for the SUPPORT_EMAIL token. Should be a client user or distribution list of whom to inform when a user replies to a notification from this application.

Email for outages and upgrades

The e-mail address(es) entered here will be contacted when there are system outages and upgrades.