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Review E-Verify response

  • After submitting an employee for E-Verify verification, review the E-Verify response and take appropriate action.
  1. From the Employee Task List, click the Submit & Resolve eVerify task.
  2. On the Task Summary page, click E-Verify Status.

    The E-Verify Response page opens and displays a response. Some of the most common responses are:

    • Employment Authorized
    • Photo Match required
    • Duplicate case detected
    • Tentative Non-Confirmation (TNC)
  3. Do one of the following:

    If the response is:

    Do this:

    Employment authorized

    Do nothing in SilkRoad Onboarding. E-Verify automatically closes the case, resulting in Employment Authorized for the employee.

    Photo match required

    Follow the steps provided on the Photo Match page.

    Duplicate case detected

    • Read the duplicate case details. Click Edit to edit the case or click Continue to continue processing.
      Tip: When you choose to continue, a new page opens so you can select the reason the new case is being created. Click Continue to start verification process.

    TNC

In this section

Photo matching

Tentative Nonconfirmation (TNC) result